An IT Operations department master a large set of core technologies.

  • Storage and SAN
  • Network and firewalls
  • Servers/Blades/Appliances
  • Operating systems, Windows/Linux/Unix
  • OS Virtualization
  • Backup/Recovery
  • Disaster Recovery/IT Continuence
  • Ticketing systems
  • Inventory and CMDB
  • Wiki/Documentation systems
  • Systems Automation tools/Scheduling
  • Managed file transfers
  • Systems/Network monitoring
  • Internal Application logging and monitoring
  • Systems benchmarking and baselining
  • Integration and High level Systems Architecture
  • Operational Tools